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Bibliography

Inquiry

  • Contextual Inquiry
  • Ethnographic Study / Field Observation
  • Interviews and Focus Groups
  • Surveys
  • Questionnaires
  • Journaled Sessions
  • Self-reporting Logs
  • Screen Snapshots

    • Inspection

  • Heuristic evaluation
  • Cognitive Walkthroughs
  • Formal Usability Inspections
  • Pluralistic Walkthroughs
  • Feature Inspection
  • Consistency Inspection
  • Standards Inspection
  • Guideline checklists

    • Testing

  • General concepts
  • Thinking Aloud protocol
  • Co-discovery method
  • Question asking protocol
  • Performance measurement

    • Related Techniques

  • Prototyping
  • Affinity Diagrams
  • Archetype Research
  • Blind voting
  • Card-Sorting
  • Education Evaluation
  • Stake model
  • Stufflebeam (CIPP) model
  • Scriven model
  • Action Research

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