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Co-Discovery Method 

What is it?

Co-discovery is a type of usability testing where two participants attempt to perform tasks together while being observed. The advantage of this method over the thinking aloud protocol is two-fold:
 
  • in the workplace, most people have someone else available for help
  • the interaction between the two participants can bring out more insights than a single participant vocalizing his or her thoughts
  • How do I do it?

    As with the thinking aloud method, you begin by providing your participants with the product to be tested (or a prototype of its interface) and a scenario of tasks to perform. Ask the participants to perform the tasks using the product, and explain what they're thinking about while working with the product's interface. Have them help each other in the same manner they would if they were working together to accomplish a common goal using the product.

    When should I use this technique?

    This technique can be used during any phase of development. It is ideal for Computer-Supported Cooperative Work (CSCW) products, groupware, and other products designed to be used by workers in team environments.

    Who can tell me more?

    Click on any of the following links for more information:

    Dumas, JS, and Redish, Janice, A Practical Guide to Usability Testing, 1993, Ablex, Norwood, NJ
    ISBN 0-89391-991-8 (paper)

    Lindgaard, G., Usability Testing and System Evaluation: A Guide for Designing Useful Computer Systems, 1994, Chapman and Hall, London, U.K. ISBN 0-412-46100-5

    Rubin, Jeffrey, Handbook of Usability Testing, 1994, John Wiley and Sons, New York, NY ISBN 0-471-59403-2 (paper)
     

    All content copyright © 1996 - 2016 James Hom